Workplace Feedback Essentials

Workplace Feedback Essentials

Instructor: Barry Finder

Included with Learn more

2 modules

Gain insight into a topic and learn the fundamentals.

Beginner level

Recommended experience

1 week to complete

at 10 hours a week

Flexible schedule

Learn at your own pace

2 modules

Gain insight into a topic and learn the fundamentals.

Beginner level

Recommended experience

1 week to complete

at 10 hours a week

Flexible schedule

Learn at your own pace

What you'll learn

Deliver constructive feedback using proven workplace communication techniques.
Prepare for and navigate feedback conversations with confidence and professionalism.
Respond to feedback in ways that support personal growth and stronger working relationships.
Use feedback to improve collaboration, build trust, and enhance individual and team performance.

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There are 2 modules in this course

Workplace Feedback Essentials equips learners with the practical communication skills needed to give, receive, and apply feedback that strengthens workplace relationships and improves performance. Through hands-on activities and realistic workplace scenarios, learners build confidence in delivering constructive feedback, navigating difficult conversations, and fostering a culture of continuous improvement.

Throughout the course, learners explore proven techniques for preparing feedback conversations, communicating with empathy and professionalism, adapting feedback to different situations, and responding productively when receiving feedback. They also examine how effective feedback supports collaboration, trust, conflict resolution, and individual growth within teams and organizations. By the end of the course, learners will be prepared to lead meaningful feedback conversations, strengthen workplace communication, and use feedback as a practical tool for improving collaboration, engagement, and performance.

Clear feedback helps people understand what is working, what needs to change, and how they can improve. In this module, you'll explore structured techniques for preparing, delivering, and refining feedback in different workplace situations. You'll practice making feedback specific, actionable, and constructive while learning how to support growth, guide team conversations, and respond professionally when feedback is met with resistance. Before giving feedback, consider how the message might be received. Feedback is more effective when it gives the other person a clear path forward. Module Objective: Use structured feedback techniques to provide clear, actionable, and constructive feedback in various scenarios.

What's included

61 readings6 assignments

61 readingsTotal 187 minutes

Welcome to how to give clear feedback1 minute
Overview1 minute
Get ready to give clear feedback2 minutes
Preparing and structuring feedback delivery1 minute
Key terms1 minute
Preparing for effective feedback delivery1 minute
Best practices for preparing and structuring feedback5 minutes
Watch and learn3 minutes
Choosing the right feedback method3 minutes
Key takeaways1 minute
Practice: Planning feedback delivery1 minute
Best practices for structuring feedback5 minutes
Reminder: Applying the SBI model 6 minutes
Walkthrough with an expert7 minutes
Key takeaways1 minute
Techniques for delivering constructive feedback1 minute
Key terms1 minute
Practical techniques for delivering constructive feedback3 minutes
Techniques for constructive feedback5 minutes
Watch and learn3 minutes
Examples of feedback techniques6 minutes
Key takeaways1 minute
Practice: Delivering constructive feedback1 minute
Reminder: Examples of feedback techniques6 minutes
Walkthrough with an expert7 minutes
Key takeaways1 minute
Tailoring feedback for performance improvement 1 minute
Key terms2 minutes
Adapting feedback strategies 2 minutes
Feedback strategies for professional growth6 minutes
Watch and learn4 minutes
Tailoring feedback for individuals and teams2 minutes
Feedback for individuals and teams5 minutes
Key takeaways1 minute
Practice: Refining feedback for professional development1 minute
Feedback strategies for professional growth6 minutes
Walkthrough with an expert6 minutes
Key takeaways2 minutes
Facilitating constructive feedback conversations in teams1 minute
Key terms1 minute
Facilitating constructive feedback in teams2 minutes
Feedback facilitation strategies6 minutes
Watch and learn4 minutes
Key takeaways2 minutes
Practice: Leading team feedback sessions1 minute
Reminder: Feedback facilitation strategies6 minutes
Walkthrough with an expert8 minutes
Key takeaways2 minutes
Overcoming resistance to feedback1 minute
Key terms2 minutes
Overcoming resistance2 minutes
How to overcome feedback resistance6 minutes
Watch and learn3 minutes
Signs of feedback resistance6 minutes
Key takeaways2 minutes
Practice: Responding to feedback resistance1 minute
Reminder: Overcoming resistance to feedback6 minutes
Walkthrough with an expert7 minutes
Key takeaways2 minutes
Module summary and assessment: How to give clear feedback1 minute
What you've learned in this module3 minutes

6 assignmentsTotal 53 minutes

Knowledge check: Understanding feedback preparation and structuring5 minutes
Knowledge check: Understanding constructive feedback techniques10 minutes
Knowledge check: Understanding feedback for professional development10 minutes
Knowledge check: Understanding strategies for team feedback conversations7 minutes
Knowledge check: Understanding strategies for overcoming feedback resistance6 minutes
Assessment: How to give clear feedback15 minutes

Feedback has the greatest impact when it becomes an ongoing part of how teams communicate, solve problems, and learn from experience. In this module, you'll explore how feedback supports conflict resolution, strengthens collaboration, encourages continuous improvement, and helps leaders build more engaged and effective teams. Through practical workplace scenarios, you'll apply strategies that promote open communication and create opportunities for individual and team growth. Look for opportunities to make feedback part of everyday conversations, not just formal performance discussions. Small, consistent exchanges can strengthen relationships, improve collaboration, and help teams adapt more effectively over time. Module Objective: Apply feedback strategies to improve team collaboration, address challenges, and foster continuous improvement in professional settings.

What's included

50 readings5 assignments

50 readingsTotal 160 minutes

Welcome to Using feedback to improve workplace communication1 minute
Overview1 minute
Consider the importance of feedback2 minutes
Feedback in conflict resolution1 minute
Key terms1 minute
The role of feedback in conflict resolution3 minutes
Feedback in the conflict resolution process6 minutes
Watch and learn4 minutes
Key takeaways2 minutes
Practice: Delivering feedback for conflict resolution1 minute
Reminder: Feedback in the conflict resolution process6 minutes
Walkthrough with an expert6 minutes
Key takeaways2 minutes
Creating a feedback culture1 minute
Key terms2 minutes
Building a feedback culture in organizations2 minutes
Approaches to building a feedback culture6 minutes
Watch and learn4 minutes
The power of recognition in a feedback culture3 minutes
The benefits of a culture of recognition4 minutes
Key takeaways2 minutes
Practice: Encouraging feedback in teams1 minute
Reminder: Approaches to building a feedback culture6 minutes
Walkthrough with an expert7 minutes
Key takeaways2 minutes
Feedback loops for continuous improvement1 minute
Key terms2 minutes
Understanding feedback loops 4 minutes
The feedback loop process6 minutes
Watch and learn4 minutes
Types of feedback loops5 minutes
Key takeaways2 minutes
Practice: Feedback loops1 minute
Feedback loops for professional growth2 minutes
Reminder: The feedback loop process6 minutes
Walkthrough with an expert7 minutes
Key takeaways2 minutes
Feedback and leadership communication1 minute
Key terms1 minute
Introduction to feedback in leadership3 minutes
Feedback techniques to inspire growth6 minutes
Watch and learn4 minutes
The impact of feedback on teams6 minutes
Key takeaways2 minutes
Practice: Leadership Feedback1 minute
Reminder: Feedback techniques to inspire growth6 minutes
Walkthrough with an expert5 minutes
Key takeaways2 minutes
Module summary and assessment: Using feedback to improve workplace communication1 minute
What you've learned in this module4 minutes

5 assignmentsTotal 42 minutes

Knowledge check: Understanding feedback in the conflict resolution process8 minutes
Knowledge check: Understanding feedback culture6 minutes
Knowledge check: Understanding feedback loops for continuous improvement6 minutes
Knowledge check:Understanding feedback's role in leadership7 minutes
Assessment: Using feedback to improve workplace communication15 minutes

Instructor

Barry Finder

Chegg Skills

7 Courses1 learner

Offered by

Chegg Skills

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