Goodwill Industries International

Goodwill® Career Coach and Navigator Professional Certificate

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Goodwill Industries International

Goodwill® Career Coach and Navigator Professional Certificate

Launch your path in career navigation.

In this program, you'll build skills to help others navigate their careers. No degree or prior experience required.

Goodwill Academy

Instructor: Goodwill Academy

25,592 already enrolled

Included with Coursera Plus

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Earn a career credential that demonstrates your expertise

from 468 reviews of courses in this program

Beginner level
No prior experience required
Flexible schedule
2 months at 10 hours a week
Learn at your own pace
Build toward a degree
Earn a career credential that demonstrates your expertise

from 468 reviews of courses in this program

Beginner level
No prior experience required
Flexible schedule
2 months at 10 hours a week
Learn at your own pace
Build toward a degree

What you'll learn

  • Foundational concepts of Career Coaching and Navigating

  • Career possibilities for Career Navigators and Career Coaches

  • Common Career Development theories, models, and tools

Details to know

Shareable certificate

Add to your LinkedIn profile

Taught in English

See how employees at top companies are mastering in-demand skills

 logos of Petrobras, TATA, Danone, Capgemini, P&G and L'Oreal

Professional Certificate - 4 course series

Foundations of Career Navigating and Coaching

Foundations of Career Navigating and Coaching

Course 1, 16 hours

What you'll learn

Skills you'll gain

Category: Coaching
Category: Diversity and Inclusion
Category: Rapport Building
Category: Expectation Management
Category: Workforce Development
Category: Goal Setting
Category: Crisis Intervention
Category: Empathy
Category: People Development
Category: Ethical Standards And Conduct
Category: Trustworthiness
Category: Relationship Management
Category: Workplace inclusivity
Category: Diversity Awareness
Category: Human Services
Category: Relationship Building
Category: Professional Development
Category: Human Centered Design
Category: Communication
Category: Professionalism
Client Intake, Assessments, Skill Analysis and Planning

Client Intake, Assessments, Skill Analysis and Planning

Course 2, 19 hours

What you'll learn

Skills you'll gain

Category: Goal Setting
Category: Accountability
Category: Gap Analysis
Category: Needs Assessment
Category: Community Outreach
Category: Critical Thinking
Category: Recruitment
Category: Coaching
Category: Overcoming Obstacles
Category: Case Management
Category: Prospecting and Qualification
Category: Recruitment Strategies
Category: Client Services
Supporting Clients

Supporting Clients

Course 3, 18 hours

What you'll learn

Skills you'll gain

Category: Interviewing Skills
Category: Employee Onboarding
Category: Client Support
Category: Coaching
Category: Branding
Category: Negotiation
Category: Professional Networking
Category: Writing
Category: Resource Utilization
Category: Financial Planning
Career Support Community and Resources

Career Support Community and Resources

Course 4, 16 hours

What you'll learn

Skills you'll gain

Category: Coaching
Category: Adaptability
Category: Relationship Building
Category: Professional Development
Category: Constructive Feedback
Category: Presentations
Category: Stakeholder Engagement
Category: Talent Pipelining
Category: Project Closure
Category: Virtual Teams
Category: Drive Engagement
Category: Project Design
Category: Emerging Technologies
Category: Project Implementation
Category: Workforce Development
Category: Professional Networking
Category: Telecommuting
Category: Fundraising and Crowdsourcing
Category: Strategic Partnership
Category: Technology Strategies

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Build toward a degree

When you complete this Professional Certificate, you may be able to have your learning recognized for credit if you are admitted and enroll in one of the following online degree programs.¹

Instructor

Goodwill Academy
Goodwill Industries International
7 Courses32,470 learners

Why people choose Coursera for their career

Felipe M.

Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."

Jennifer J.

Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."

Larry W.

Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."

Chaitanya A.

"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."

Frequently asked questions

¹ Median salary and job opening data are sourced from Lightcast™ Job Postings Report. Content Creator, Machine Learning Engineer and Salesforce Development Representative (1/1/2024 - 12/31/2024) All other job roles (6/1/2025 - 6/1/2026)