Name: Introduction to CRM with HubSpot
Brand: Coursera
Availability: OnlineOnly
Rating: 4.6 (198 reviews)

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Learner reviews & feedback for Introduction to CRM with HubSpot

4.61,058 reviews

About this course

In this project, we will develop and utilize a CRM in HubSpot and learn how to utilize our CRM to better grow and manage our business. HubSpot is a cloud-based customer relationship management (CRM) platform that can improve all aspects of your business. The HubSpot CRM is a launching pad to all other customer-facing teams as it houses all customer data ranging from contact information to detailed communication logs. HubSpot allows you to incorporate your sales, marketing, and customer service processes into one, all-inclusive platform with their CRM as the foundation. With its user friendly features, HubSpot allows you to easily manage and grow your customers as well as improve your business relationship with existing customers. Best of all, HubSpot’s CRM is completely free!

With “Grow Better” as their mantra, HubSpot has mastered the CRM game. Also, as a platform, HubSpot is able to easily sync and work with other platforms which allows you to incorporate every aspect of your business to better streamline and manage your company. HubSpot is an invaluable tool that is sure to improve your company’s growth, productivity, and brand! Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.

Featured reviews

4.0Reviewed Aug 20, 2020

The instructor kept the work simple enough that even a beginner like me was able to understand and grasp the concepts.

5.0Reviewed Nov 16, 2023

The course was very comprehensive. I understood straight away although it was my first time interacting with the platform.

5.0Reviewed Sep 25, 2021

The content was somewhat less but I learned a lot today. CRM was totally a new topic for me, learning from basics was important & I got it in the session

4.0Reviewed Nov 26, 2021

I enjoyed the demos and learnt something new I have never learnt before and I have understood it.

5.0Reviewed Sep 26, 2024

Soo good, practical, complete and fast. Makes you able to acquire the basic HubSpot usage in so little, although you will need practicing and repetition to remember it after a while.

4.0Reviewed Apr 8, 2022

This is an intresting course. I like the way I was practicing alongside with the instructor on the project base work. I have completed the quiz but have not received any certificate

4.0Reviewed Mar 4, 2024

Very helpful but unfortunately the layout and interface of HubSpot have completely changed so the videos are outdated and it was a bit difficult to follow along.

4.0Reviewed Feb 15, 2021

I feel that I got with the enough knowledge to continuo my own practice at the plataform, the teacher was very clear and she has a good voice to enroll you with the practice.

4.0Reviewed Jan 30, 2024

very beginner friendly introduction to the platofrm; good if you have no knowledge at all and just want the basics.

4.0Reviewed May 17, 2021

The explanation were clear, but I think the course is too short to understand more of the features

5.0Reviewed Nov 17, 2020

Thank you for this introduction to CRM, specifically with HubSpot. A great starting place for those interested.

4.0Reviewed Sep 9, 2023

Coursera is spreading education and skill to the world. thank you from bottom of my heart. It was good experience.

All reviews

Showing: 20 of 198

Seth Tan

1.0

Reviewed Aug 28, 2024

The lab is highly laggy and the layout is totally different from the video

Sonya Santangelo

1.0

Reviewed Oct 30, 2024

Updated content please

Dalton Evans

3.0

Reviewed Dec 13, 2022

I liked the intro, but a lot of the stuff was outdated. The whole last part of the project I couldn't do because I didn't have the same view or access maybe. I don't know, other than that, I liked it.

Patricia Syrowicz

5.0

Reviewed Jun 26, 2020

esta bien explicado

estaria mejor si sacaran una propuesta en español tambien

me falta saber como importar datos al crm de un excell o de los contactos de google, por ejemplo

zane grant

4.0

Reviewed Mar 5, 2024

Very helpful but unfortunately the layout and interface of HubSpot have completely changed so the videos are outdated and it was a bit difficult to follow along.

Trịnh Thị Thảo Nhi

5.0

Reviewed Sep 25, 2021

CRM with HubSpot is helpful

Melanie Braddy

4.0

Reviewed Mar 8, 2024

Well-structured course, but the UI has been updated since this course was launched and not everything matches.

Lucas Mendes Oliveira

3.0

Reviewed Jun 27, 2020

Yes, it's just an introduction, but I hardly could say I've made a real project here

1.0

Reviewed Feb 17, 2023

Would not allow me to open the guided learning project, forced me to take the quiz instead. Failed the quiz, of course. Since I couldn't access the learning portion.

Tinsae .A

5.0

Reviewed Jan 15, 2024

The course is wonderful, especially for someone like me who is just starting with HubSpot. The instructor did an excellent job explaining the features in a way that is easy to understand. While I noticed that some features on HubSpot have changed since the video was made, it wasn't challenging to follow along with the instructor. Overall, it was well done.

Khandaker Mashrur Ahmed

5.0

Reviewed Jul 20, 2020

The way Ms. Abby explained the topic was really admirable. Definitely, it's a good course for those who want to enrich their software related skills on different topics (in this case, it's HR). I would also like to do more courses from this topic & further more courses from this instructor. It's a pleasure for me to do this course. Thank you!

Benjamin Mathews (Benny)

5.0

Reviewed Nov 20, 2020

Great explanation and very precise to the point. This course enables an individual to understand the basic functionality of the Hubspot CRM tool and gives good insights on how to use the tool as per the requirements of the Organization.

mansoor imam gill

5.0

Reviewed Feb 19, 2026

I found this project clear and practical. The step-by-step structure made it easy to follow, and I gained hands-on experience that I can apply in real work scenarios. Overall, a valuable learning experience.

Miguel Minguet Oses

5.0

Reviewed Sep 27, 2024

Soo good, practical, complete and fast. Makes you able to acquire the basic HubSpot usage in so little, although you will need practicing and repetition to remember it after a while.

Mario Reginaldo A. Domantay

5.0

Reviewed Oct 18, 2020

I wish that this guided project would be longer and more detailed but this project really helped me a lot in learning the basics of hubspot. This is a good start for me

Jimbo Briones

5.0

Reviewed Oct 18, 2020

The course gave me an initial understanding of how Hubspot works and gain confidence in using it on my small business as well as in my VIrtual Assistance venture.

Israel Otieno

5.0

Reviewed Apr 7, 2024

I love the cousera courses they are very informative and you don't get easy if you fail you need to revoiew the Task till you understand the course. Thumbs UP

Barsha Agarwal

5.0

Reviewed Sep 26, 2021

The content was somewhat less but I learned a lot today. CRM was totally a new topic for me, learning from basics was important & I got it in the session

Tania Esquivel

5.0

Reviewed Apr 11, 2022

I am still on a learnig process, this is definitely a good start, with no investment required that is a plus. Thank you all

Deleted Account

5.0

Reviewed Sep 14, 2021

this course was really nice I appreciated it and I hope to have an opportunity to win an other challenge in an other domain