Coursera

AI-Enhanced Email Marketer with MailChimp, Gmail and Outlook Specialization

Ends soon: Grow your skills with Coursera Plus for $239/year (usually $399). Save now.

Coursera

AI-Enhanced Email Marketer with MailChimp, Gmail and Outlook Specialization

Become a Job-Ready Email Marketer.

Build in-demand skills in email strategy, audience management, and AI-powered campaign tools.

Included with Coursera Plus

Get in-depth knowledge of a subject
Beginner level

Recommended experience

2 months to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Get in-depth knowledge of a subject
Beginner level

Recommended experience

2 months to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Plan, write, and launch effective email campaigns using MailChimp, Gmail, and Microsoft Outlook to engage target audiences and drive results.

  • Segment audiences, manage subscriber lists, and ensure GDPR compliance to maintain healthy, targeted, and legally sound email programs.

  • Track, analyze, and report on campaign performance using Google Analytics 4, UTM codes, KPI dashboards, and A/B testing methodologies.

  • Apply generative AI tools and marketing automation to streamline content creation, optimize workflows, and improve campaign efficiency.

Details to know

Shareable certificate

Add to your LinkedIn profile

Taught in English
Recently updated!

April 2026

See how employees at top companies are mastering in-demand skills

 logos of Petrobras, TATA, Danone, Capgemini, P&G and L'Oreal

Advance your subject-matter expertise

  • Learn in-demand skills from university and industry experts
  • Master a subject or tool with hands-on projects
  • Develop a deep understanding of key concepts
  • Earn a career certificate from Coursera

Specialization - 9 course series

Email Campaign Fundamentals

Email Campaign Fundamentals

Course 1, 12 hours

What you'll learn

  • Build and launch multi-part email campaigns in MailChimp, using segmentation, merge tags, and A/B tests to maximize engagement.

  • Write compelling subject lines and persuasive email copy that align with brand voice and drive readers to take action.

  • Set up automated MailChimp workflows with triggers and drip sequences, then evaluate performance data to optimize campaign flow.

  • Plan email marketing projects from kickoff to launch using timelines, peer-review processes, and structured campaign checklists.

Audience Management & Compliance

Audience Management & Compliance

Course 2, 12 hours

What you'll learn

  • Segment email audiences using demographic and behavioral data to deliver more relevant, targeted campaigns.

  • Apply list hygiene practices—including re-engagement and removal workflows—to protect deliverability.

  • Sync CRM contacts with your email platform and maintain compliance with key email marketing regulations.

  • Build a comprehensive audience management plan that integrates strategy, operations, and performance measurement.

Email Analytics Basics

Email Analytics Basics

Course 3, 11 hours

What you'll learn

  • Build a multi-section email analytics dashboard integrating KPIs, engagement trends, and campaign comparisons using Excel or Google Sheets.

  • Evaluate campaign performance using CTR, bounce rates, UTM data alongside open rates, accounting for privacy features that can inflate open tracking.

  • Analyze A/B testing results and engagement timing patterns to generate specific, data-driven subject-line and send-time recommendations.

  • Design stakeholder-ready visualizations and reporting formats that communicate email program insights clearly to non-technical business audiences.

Email Strategy & Communication

Email Strategy & Communication

Course 4, 14 hours

What you'll learn

  • Set measurable campaign goals aligned with broader business objectives.

  • Draft concise stakeholder updates summarizing email campaign performance.

  • Build and launch a multi-part automated email series using MailChimp.

  • Apply generative AI tools to accelerate and optimize email copy creation.

Advanced Email Marketing Techniques

Advanced Email Marketing Techniques

Course 5, 11 hours

What you'll learn

  • Set up and assess automated response workflows in MailChimp for improved efficiency.

  • Plan and execute advanced A/B tests across subject lines, content, and send times.

  • Ensure full GDPR compliance through structured audits and regulatory best practices.

  • Sync and manage CRM contact data across Gmail and MailChimp seamlessly.

Email Marketing Analytics & Optimization

Email Marketing Analytics & Optimization

Course 6, 11 hours

What you'll learn

  • Build comprehensive performance dashboards to monitor and report on email campaign KPIs.

  • Set up conversion tracking in Google Analytics 4 and generate UTM performance reports.

  • Create Excel pivot reports to summarize campaign data and analyze CTR discrepancies.

  • Lead post-mortem analysis sessions to extract actionable insights from campaigns.

Campaign Management & Brand Alignment

Campaign Management & Brand Alignment

Course 7, 15 hours

What you'll learn

  • Coordinate campaign asset collection, timelines, and deployment using Microsoft Outlook.

  • Develop a six-month email strategy map with KPIs and conduct SWOT analysis.

  • Audit email templates and align all communications with brand guidelines.

  • Craft internal performance reports and present campaign results to stakeholders.

Career Development for AI-Enhanced Email Marketer

Career Development for AI-Enhanced Email Marketer

Course 8, 2 hours

What you'll learn

  • Build a job-ready resume that translates email campaign skills into competency demonstrations with measurable outcomes employers value.

  • Create a professional portfolio showcasing campaign case studies, automation workflows, and technical proficiency across email platforms.

  • Apply a structured interview framework to communicate campaign strategy, performance analysis, and platform knowledge with confidence.

  • Develop a 30-day career launch plan integrating job search tactics, networking strategies, and professional positioning for email roles.

Capstone for AI-Enhanced Email Marketer

Capstone for AI-Enhanced Email Marketer

Course 9, 1 hour

What you'll learn

  • Plan a complete email campaign — defining objectives, segmenting audiences, and selecting the right tools.

  • Write on-brand email copy and subject lines that reflect brand voice and target two distinct customer segments.

  • Design automation-ready workflows and apply UTM tracking using Mailchimp, Gmail, and Outlook.

  • Deliver a portfolio-ready campaign package with an executive summary and performance report.

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructor

Professionals from the Industry
405 Courses58,389 learners

Offered by

Coursera

Why people choose Coursera for their career

Felipe M.

Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."

Jennifer J.

Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."

Larry W.

Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."

Chaitanya A.

"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."
Coursera Plus

Open new doors with Coursera Plus

Unlimited access to 10,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription

Advance your career with an online degree

Earn a degree from world-class universities - 100% online

Join over 3,400 global companies that choose Coursera for Business

Upskill your employees to excel in the digital economy

Frequently asked questions