Chris Croft Training

Decision Making: Complete Guide Specialization

Chris Croft Training

Decision Making: Complete Guide Specialization

Professional Decision Making: Complete Guide.

Master the complete decision-making process - generate ideas, assess evidence, choose a solution.

Keith Thomson
Chris Croft

Instructors: Keith Thomson

Included with Coursera PlusLearn more

Ask Coursera

Get in-depth knowledge of a subject
Beginner level

Recommended experience

4 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Get in-depth knowledge of a subject
Beginner level

Recommended experience

4 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Apply practical frameworks to analyse problems, generate creative solutions, evaluate evidence and make confident decisions.

  • Recognise cognitive biases, use measurement effectively and balance data, judgement and creativity to improve decision quality.

  • Use decision trees, risk analysis, rating charts and performance measures to make objective, evidence-based decisions.

Details to know

Shareable certificate

Add to your LinkedIn profile

Taught in English
Recently updated!

July 2026

See how employees at top companies are mastering in-demand skills

 logos of Petrobras, TATA, Danone, Capgemini, P&G and L'Oreal

Advance your subject-matter expertise

  • Learn in-demand skills from university and industry experts
  • Master a subject or tool with hands-on projects
  • Develop a deep understanding of key concepts
  • Earn a career certificate from Chris Croft Training

Specialization - 4 course series

What you'll learn

  • Apply practical decision-making tools, including decision trees, risk analysis, stakeholder analysis, and rating charts to make better choices.

  • Recognise cognitive biases, evaluate options objectively, balance logic with intuition, and make confident decisions in complex situations.

Skills you'll gain

Category: Decision Making
Category: Critical Thinking
Category: Strategic Decision-Making
Category: Risk Analysis
Category: Decisiveness
Category: Risk Management Framework
Category: Risk Mitigation
Category: Leadership and Management
Category: Decision Intelligence
Category: Risk Appetite
Category: Risk Control
Category: Critical Thinking and Problem Solving
Category: Initiative and Leadership
Category: Risk Management
Category: Business Risk Management
Category: Leadership
Category: Decision Support Systems
Category: Data-Driven Decision-Making
Category: Team Leadership
Category: Business Leadership
Cognitive Bias at Work: Make Better Decisions

Cognitive Bias at Work: Make Better Decisions

Course 2, 2 hours

What you'll learn

  • Spot common cognitive biases and understand how they affect workplace decisions, risk, performance, and teamwork.

  • Use practical debiasing tools to improve meetings, reduce groupthink, and make better, more ethical decisions.

Skills you'll gain

Category: Decision Making
Category: Critical Thinking
Category: Strategic Decision-Making
Category: Initiative and Leadership
Category: Thought Leadership
Category: Decision Intelligence
Category: Cognitive Behavioral Therapy
Category: Strategic Thinking
Category: Leadership and Management
Category: Team Leadership
Category: Leadership
Category: Strategic Leadership
Category: Data-Driven Decision-Making
Category: Business Leadership
Category: Cognitive flexibility
Category: Independent Thinking
Category: Critical Thinking and Problem Solving
Category: Organizational Leadership
Category: Creative Thinking
Category: Decisiveness

What you'll learn

  • Apply practical creativity techniques to generate innovative ideas and solve problems more effectively at work and in everyday life.

  • Use proven methods such as brainstorming, mind maps, lateral thinking, and AI to develop, evaluate, and implement creative solutions.

Skills you'll gain

Category: Creative Thinking
Category: Creativity
Category: Brainstorming
Category: Creative Problem-Solving
Category: Collaboration
Category: Cognitive flexibility
Category: Initiative and Leadership
Category: Creative Design
Category: Problem Solving
Category: Leadership
Category: Critical Thinking and Problem Solving
Category: Leadership and Management
Category: Open Mindset
Category: Independent Thinking
Category: AI powered creativity
Category: Thought Leadership
Category: Innovation
Category: Ideation
Category: Strategic Thinking
Category: Critical Thinking

What you'll learn

  • Define critical success factors, translate into coherent KPIs, & build measurement systems to support trust, learning, and long‑term performance.

  • Design practical metrics, use weighted rating charts and impact‑versus‑difficulty analysis to manage your team effectively long term.

  • Learn practical, non-technical frameworks for using measurement to understand, control, and improve performance across the business.

Skills you'll gain

Category: Performance Measurement
Category: Decision Making
Category: Key Performance Indicators (KPIs)
Category: Data Literacy
Category: Team Management
Category: Business Management
Category: Data Analysis
Category: Leadership
Category: Business Analysis
Category: Data Visualization
Category: Systems Of Measurement
Category: Leadership Studies
Category: Operations Management
Category: Critical Thinking
Category: Business Leadership
Category: Data Presentation
Category: Cost Management
Category: Critical Thinking and Problem Solving
Category: Leadership and Management
Category: Data Management

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructors

Keith Thomson
Chris Croft Training
2 Courses22 learners

Offered by

Why people choose Coursera for their career

Felipe M.

Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."

Jennifer J.

Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."

Larry W.

Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."

Chaitanya A.

"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."

Frequently asked questions